Evaluación de la percepción de congestión del turista en el centro histórico de Quito

Tourists visiting Quito's historic center predominantly perceive mild to moderate congestion, according to a study that innovatively links motivational, emotional, and behavioral variables. This research addresses a notable gap in Latin American tourism studies, which have largely overlooked crowding perceptions from visitors' perspectives. By employing a methodological approach that integrates these multifaceted factors, the study provides valuable insights into how tourists experience and interpret congestion in heritage cities. The findings suggest that while congestion is a concern for destination managers, its impact on tourist perception may be less severe than previously assumed.

Torres Matovelle, P., Tapia López, J., & Suquilanda Agila, K. (2019). Evaluación de la percepción de congestión del turista en el centro histórico de Quito. Cuadernos de Turismo, (43), 499–518. https://doi.org/10.6018/turismo.43.19