Summary
A reductionist perspective on accessibility, focusing primarily on physical dimensions while overlooking sensory, cognitive, communicative, and social aspects, persists in Madrid's national art museums despite genuine institutional commitment to inclusion. This study, conducted through semi-structured interviews and thematic analysis of four museums—the Prado, Reina Sofía, Thyssen-Bornemisza, and National Museum of Decorative Arts—reveals that external factors such as funding, legal frameworks, staff training, and management dependence hinder progress toward full inclusivity. Notably, the Thyssen Museum stands out for its advanced practices, including AENOR UNE 170001 certification, while digitalization is identified as a critical pathway to more inclusive museum models. The findings underscore the need for shared operational support to address these challenges effectively.
Citation
Matesanz Muñoz, A., & Prieto Dávila, P. R. (2026). Accessibility and inclusion in national art museums: a case study of four institutions in the Paisaje de la Luz (Madrid, Spain). Anais Do Museu Paulista: História E Cultura Material, 34, 1–39. https://doi.org/10.11606/1982-02672026v34e39