Challenges of Mass Tourism in Sintra: A Case Study on Stakeholder Perspectives and Management Strategies

Mass tourism in Sintra is causing significant cultural and environmental damage. Stakeholders, including heritage managers and local residents, highlight the need for better information systems, capacity management tools, and improved infrastructure to mitigate overtourism's impact. The study, using Butler’s model of tourist destination development, suggests that Sintra is at a critical stage where unchecked growth could further tarnish its reputation and visitor experience. Key recommendations include promoting lesser-known areas and enhancing public transport and parking facilities.

Carvalho, I., & Brito, L. M. (2026). CHALLENGES OF MASS TOURISM IN SINTRA: A CASE STUDY ON STAKEHOLDER PERSPECTIVES AND MANAGEMENT STRATEGIES. DIEM Dubrovnik International Economic Meeting, 11(1), 54. https://doi.org/10.17818/diem/2026/1.6