Role of Stakeholder Collaboration in Innovation in Cultural Heritage Tourism

Stakeholder collaboration is pivotal in driving innovation within cultural heritage tourism, particularly in developing countries like Zimbabwe. A systematic review of 100 peer-reviewed journals from 2000 to 2025 reveals that multi-stakeholder engagement—encompassing local communities, government agencies, private sector players, and international organizations—enhances site management, visitor experiences, and sustainable development. The study highlights the transformative potential of digital technologies such as virtual reality (VR) and augmented reality (AR), which can overcome infrastructural deficits while deepening visitor engagement. Case studies from Great Zimbabwe and Matobo Hills underscore the benefits of participatory governance and the integration of indigenous knowledge systems. Additionally, public-private partnerships (PPPs) and inclusive policy frameworks are identified as critical in mobilizing resources and ensuring equitable benefits for local communities.

Dongo, L. S., Mamimine, P. W., & Mapara, J. (2026). ROLE OF STAKEHOLDER COLLABORATION IN INNOVATION IN CULTURAL HERITAGE TOURISM. The Annals of Social and Behavioural Sciences , 6(2). https://doi.org/10.63726/asbsj.v6i2.201