Tourists’ Perspective on Products and Services in the Town of Goiás, Goias

Tourists visiting the UNESCO-listed Historic Centre of the Town of Goiás, Brazil, generally perceive local hospitality as positive and suitable. However, significant challenges persist, particularly regarding lodging availability, payment options (credit/debit cards), and the lack of online information about the city. Conducted through qualitative surveys at key events like the International Environmental Film Festival and Gastronomy Festival, this study highlights the need for improved tourism infrastructure and services to enhance visitor experiences in this historic destination.

Pinto, E. D. C., Barbosa, O. X., Silva, L. G. d., Santos, J. C. V.,. (2019). Tourists’ Perspective on Products and Services in the Town of Goiás, Goias. Revista Rosa Dos Ventos - Turismo E Hospitalidade, 11(3), 695–708. https://doi.org/10.18226/21789061.v11i3p695