Perceptions of the resident of Santiago de Compostela regarding tourism: effects on hospitality

A direct correlation exists between residents' exposure to tourism and their negative perception of visitors, particularly in Santiago de Compostela's historic center—a UNESCO World Heritage Site. This finding, derived from a quantitative study involving 588 respondents, highlights the strain overtourism places on local communities, even during pre-pandemic periods. The research underscores the need for collaborative and democratic planning strategies to mitigate these impacts, offering critical insights for sustainable tourism management in heritage destinations. Such approaches are particularly urgent in the context of the ongoing COVID-19 pandemic and its long-term repercussions.

Rodrigues Soares, J. R., Remoaldo, P., Gabriel, L. P. M. C., & Perinotto, A. R. C. (2022). Perceptions of the resident of Santiago de Compostela regarding tourism: effects on hospitality. Cogent Social Sciences, 8(1). https://doi.org/10.1080/23311886.2022.2109262