Cultural Complexity and Situated Mediation: Chinese Visitors at Port Arthur Historic Site

A study on Chinese visitors to Port Arthur Historic Site, Tasmania, reveals that the mediation of tourist experiences should be situated, considering factors such as the nature of the site, social and environmental circumstances, tourists' backgrounds, and interpersonal dynamics. This research employs a cultural complexity framework, understanding culture as a resource for navigating diverse situations. Conducted through fieldwork at this British colonial convict heritage site, it highlights how Chinese visitors dynamically shape their experiences using cultural resources, contributing to the understanding of mediation in tourism.

Ma, Y., Ooi, C.-S., & Hardy, A. (2021). Cultural Complexity and Situated Mediation: Chinese Visitors at Port Arthur Historic Site. Journal of China Tourism Research, 17(4), 532–548. https://doi.org/10.1080/19388160.2021.1971134