Zimbabwe tour guide training challenges: perspectives from tour guides in Victoria Falls

A fragmented and inadequate tour guide training system plagues Zimbabwe's tourism sector, according to a study involving 46 guides at Victoria Falls. Key challenges include disjointed curricula, limited practical training, lack of language skills, insufficient facilities, poor trainer quality, high costs, and the absence of evaluations or refresher courses. The research recommends urgent reforms, such as experiential learning integration, 'train-the-trainer' programs, fee reviews, and unification of training institutions to address these systemic gaps.

Hurombo, B., Kwanisai, G., & Mutanga, N. C. (2022). Zimbabwe tour guide training challenges: perspectives from tour guides in Victoria Falls. Journal of Teaching in Travel & Tourism, 22(4), 360–377. https://doi.org/10.1080/15313220.2021.1908870