Using Artificial Intelligence to Mitigate Monkey-Human Conflicts in Hospitality Spaces in Zambia

An AI-based deterrent system significantly reduced monkey incursions at a hospitality establishment near Mosi-oa-Tunya, Zambia, altering monkey behavior from habituated aggression to avoidance. The intervention improved staff morale, reduced workplace stress, and enhanced guest satisfaction, demonstrating the potential of intelligent technologies to mitigate human-wildlife conflict in hospitality settings. The study employed a mixed-methods approach, combining quantitative behavioral observations with qualitative interviews, revealing positive operational and experiential outcomes despite some concerns about long-term adaptation.

Chisenga, F., & Halubanza, B. (2025). Using Artificial Intelligence to Mitigate Monkey-Human Conflicts in Hospitality Spaces in Zambia. Zambia ICT Journal, 9(2), 6–12. https://doi.org/10.33260/zictjournal.v9i2.402