Sociological Research and the Kremlin Museum Library

A sociological study revealed that Russian museum libraries, including the Kremlin Museum Library, have historically overlooked the general public's information needs, focusing instead on museum staff and specialized researchers. The research, conducted by a public-opinion organization, examined visitors' expectations, sources of museum information, perceived gaps in information, and their implications for library services, operations, and image. The findings highlight a disconnect between the library's offerings and the actual or potential users' needs, suggesting opportunities to enhance accessibility and relevance for broader audiences.

Kostanyan, S. (2011). Sociological Research and the Kremlin Museum Library. Slavic & East European Information Resources, 12(1), 100–109. https://doi.org/10.1080/15228886.2011.556972