Adopting Digital Tools & Technology to Evolve Sustainable Tourism at World Heritage Sites: Case Studies from India and Greece

Digital tools and technology can significantly enhance sustainable tourism at UNESCO World Heritage Sites, balancing increased visitation with conservation efforts. The study demonstrates that adopting these technologies—ranging from simple to advanced systems—can improve visibility, manage visitor capacity, and generate revenue for heritage preservation, even in remote or lesser-known sites. Case studies from Greece (Mount Olympus) and India illustrate how such interventions can mitigate the negative impacts of mass tourism while capitalizing on opportunities like those presented by the COVID-19 pandemic. These findings suggest a scalable model for global application, offering both academic and practical insights into sustainable heritage management.

Zaimes, G. N., Iakovoglou, V., Maclaren, F. T., & Manchanda, P. (2022). Adopting Digital Tools & Technology to Evolve Sustainable Tourism at World Heritage Sites: Case Studies from India and Greece. 50 Years World Heritage Convention: Shared Responsibility – Conflict & Reconciliation, 363–375. https://doi.org/10.1007/978-3-031-05660-4_28