Information sources and tourism heritage: a sustainable economy perspective

A positive relationship exists between the sources of information tourists use and their satisfaction with heritage tourism experiences, influencing future behavioral intentions. Conducted in Cáceres, Spainthis study applies descriptive analysis to survey data, revealing that tourist motivations are pivotal in shaping overall experience and loyalty. The findings underscore the importance of leveraging modern communication technologies and integrated planning for sustainable heritage development, aligning with UN Agenda 2030 goals. This research offers novel evidence on how information sources impact tourist behavior in a World Heritage context, providing actionable insights for heritage tourism strategies.

Folgado-Fernández, J. A., Huete-Alcocer, N., Hernández-Rojas, R., & Vileikis, O. (2024). Information sources and tourism heritage: a sustainable economy perspective. Journal of Cultural Heritage Management and Sustainable Development, 15(4), 756–770. https://doi.org/10.1108/jchmsd-05-2023-0062